Which of the following is a valid troubleshooting step?

Creating a plan of action is a valid troubleshooting step because it establishes a systematic approach to identifying and resolving issues. By outlining the steps you intend to take, you can ensure that you address the problem thoroughly and methodically. This plan can include gathering relevant information, defining the problem, identifying potential causes, and outlining the tools and resources needed for resolution.

Having a structured plan not only helps in minimizing oversight but also allows for better communication amongst team members involved in the troubleshooting process. It ensures that everyone understands the approach being taken and can contribute effectively, which is vital in complex environments like cloud computing.

Effective troubleshooting requires critical thinking and a strategic approach, which is facilitated by having a clear plan to guide you through the process.