What process involves recording and planning for changes in a cloud environment?

The process that involves recording and planning for changes in a cloud environment is known as change management. This is a critical aspect of IT service management that encompasses the systematic approach to dealing with changes in an organization’s IT infrastructure, specifically in the context of cloud services.

Change management includes a series of steps such as assessing the impact of proposed changes, obtaining necessary approvals, scheduling implementation, and ensuring that changes are recorded for future reference. This ensures that any modifications made to the cloud environment do not inadvertently disrupt existing services and operations. By implementing effective change management processes, organizations can enhance their ability to adapt to evolving business needs while maintaining service reliability and minimizing the risk of incidents.

In contrast, other processes like cloud automation are focused on automating repetitive tasks and processes in the cloud to improve efficiency, while change advisory refers to a group or committee that assesses and approves changes but does not encompass the full spectrum of managing those changes. Rollout refers to the actual deployment of new features or changes but does not include the planning or recording aspects inherent in change management.