What is the final step in the troubleshooting process after resolving a cloud issue?

The final step in the troubleshooting process is typically creating documentation. This step is critical because it involves formally recording the actions taken to resolve the issue, the root cause identified, and any lessons learned during the process. Such documentation serves multiple purposes: it can be a resource for future troubleshooting efforts, it helps in compliance and auditing processes, and it ensures that knowledge is shared and preserved within the organization.

The process of creating documentation reinforces best practices, allowing other team members to refer to it when similar issues arise. It also aids in continuous improvement by highlighting areas where processes can be refined or better understood. Having a well-documented resolution process ensures that an organization can more efficiently manage incidents and reduce recurring problems in the future.