After identifying a cloud issue, what is the next step?

After identifying a cloud issue, the appropriate next step is to create a theory of probable cause. This step is essential in the troubleshooting process as it allows you to hypothesize what might be causing the issue based on the information you have gathered. Formulating a theory encourages a systematic approach to diagnosing the problem, enabling you to focus on the most likely causes and guiding you in determining what further information or checks might be needed.

Establishing a theory also helps in categorizing the issue and prioritizing which potential causes to investigate first. This step acts as a bridge between problem identification and finding a solution, allowing for effective troubleshooting. Once a probable cause is established, the next logical steps would typically involve gathering more data, notifying stakeholders, and eventually implementing a solution based on validated findings.